Privacy Policy

At NusaHandcraft.com, accessible from https://www.nusahandcraft.com, protecting your personal privacy is a fundamental commitment. This Privacy Policy details the personal information we collect, how we use and protect it, and your rights when shopping with us.

1. Information We Collect

To process your orders and deliver an exceptional shopping experience, we collect:

  • Personal Identification Data: Full name, email address, delivery shipping address, billing address, and contact phone number.
  • Transaction Details: Order history and encrypted payment confirmation records processed through secure payment gateways. We do not store complete credit card or banking details on our servers.
  • Device & Usage Data: IP address, device type, browser settings, and browsing activity collected via cookies and analytics log files.

2. How We Use Your Data

We utilize your collected information to:

  • Fulfill, pack, and ship your handcrafted orders accurately.
  • Send order confirmations, real-time shipment tracking, and customer support notifications.
  • Prevent fraudulent transactions and maintain platform security.
  • Improve website navigation, product selection, and user experience.
  • Send promotional emails and artisan collection updates (only if you have explicitly opted in).

3. Data Sharing with Third Parties

We never sell, rent, or trade your personal data. We share necessary information only with trusted partners required to operate our business:

  • Logistics & Shipping Carriers: To transport and deliver packages directly to your destination address.
  • Payment Gateways: To authorize and process financial transactions securely.
  • Legal Authorities: When required by applicable laws, subpoenas, or official regulations.

4. Cookies & Tracking

NusaHandcraft.com uses cookies to remember your shopping cart items, maintain session states, and analyze site traffic. You can choose to disable cookies in your browser settings, though doing so may restrict certain store features.

5. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request deletion of your data from our active records. Contact us at mluqmanhakim2019.2@gmail.com for data requests.

6. Contact Us

For questions or concerns regarding our Privacy Policy, please reach out to us at:

Email: mluqmanhakim2019.2@gmail.com
Website: NusaHandcraft.com